Answers
Frequently asked
Q. How do I build my first companion?
Once you're signed in, tap the “+” on the home screen. A short guide walks you through a name, a personality, a voice, and a couple of starter memories — roughly a minute from start to finish.
Q. Which devices does Nimrix run on?
Nimrix works on iOS 15 and later, Android 9 and later, and current desktop browsers (Safari, Chrome, Firefox, Edge). Whatever you create syncs automatically to every device you sign in on.
Q. I can't sign in — how do I reset my password?
Tap “Trouble signing in?” on the login screen. We'll email a one-time reset link that's valid for 20 minutes. If it lapses, just request a fresh one.
Q. Can I change or cancel my subscription?
Of course. Head to Profile → Plan to switch tiers or cancel whenever you like. A cancellation applies at the end of the current billing period, and you keep full access until then.
Q. How is my data kept safe?
Messages travel over TLS 1.3 and are stored with AES-256 encryption. We never sell personal data, and your chats aren't used to train shared models unless you deliberately opt in.
Q. Can I export or delete everything?
Both live under Profile → Privacy. Export bundles your companions and chats into a portable file. Deletion is permanent — every related record is wiped within 30 days of your confirmation.
Q. How do I report objectionable content or an abusive user?
Open the “⋯” menu on any message or companion and choose “Report”. Our moderation team reviews each report within 24 hours and acts on it — including removal and account suspension — wherever it's warranted.
Q. Is Nimrix appropriate for people under 18?
No. Nimrix is built for adults 18 and over. We don't knowingly collect data from minors, and any account we find to belong to one is removed along with its data.
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