These Terms of Use govern how you access and use Nimrix — the app, the website, and the related services.
By creating an account or using any part of Nimrix, you confirm that you've read these terms and accept them.
If any part of them doesn't work for you, please stop using the service.
01
What Nimrix is
Nimrix is an AI-powered platform for creating, customizing, and chatting with digital companions. The core experience covers:
Companion Studio
A guided tool for shaping personality, voice, manner, and starter memories.
Natural Chat
Low-latency conversation driven by current-generation language models.
Memory Layer
Continuity that persists between sessions so companions hold their shape.
Cross-Device Sync
A single signed-in identity mirrored across iOS, Android, and the web.
02
Eligibility & accounts
Adults only — 18 and over
Nimrix is meant for adults. You must be at least 18 to register or use the service. We may verify age and close accounts that don't qualify, without prior notice and without a refund.
You agree to
- Give accurate, current details when you register
- Keep your login credentials private — you're responsible for activity on your account
- Hold just one account per person unless we authorize otherwise in writing
- Update your contact information if it changes so we can reach you
- Let us know promptly if you suspect unauthorized access
- Follow all applicable laws while using the service
03
Acceptable use
Nimrix is a creative space. To keep it usable for everyone, the following are prohibited regardless of intent:
- Breaking applicable laws or helping anyone else do so
- Attempting unauthorized access to systems, accounts, or data
- Impersonating other people or misstating your affiliations
- Harassing, threatening, or abusing other users or our staff
- Uploading malware, scripts, or content designed to disrupt the service
- Infringing anyone else's intellectual property rights
- Sending spam, bulk messages, or unsolicited promotions
- Scraping, automating, or extracting data without our written permission
- Reverse engineering, decompiling, or deriving our source code
- Gathering personal information about other users without consent
Objectionable content — zero tolerance
You may not create, request, generate, store, share, or otherwise engage with content in any of the categories below. Filters run in real time, and every user-submitted report is reviewed within 24 hours.
- Sexual or sensitive content — pornography, sexually explicit material, non-consensual sexual content, or any sexual depiction of minors
- Suicide & self-harm — content that promotes, glorifies, instructs, or encourages suicide, self-injury, or eating disorders
- Hate & harassment — slurs, discrimination, or targeted harassment based on any protected characteristic
- Violence & intimidation — graphic violence, gore, threats, incitement, or celebration of real-world cruelty
- Misinformation — deliberately false content that could cause real-world harm (medical, electoral, or safety)
- Fraud & scams — phishing, deceptive schemes, financial fraud, or attempts to defraud users or third parties
- Privacy violations — doxxing or posting private information about identifiable people without consent
- IP violations — content that infringes copyrights, trademarks, trade secrets, or other rights
- Harm to minors — any content that exploits, endangers, or sexualizes minors
- Otherwise objectionable — unlawful, defamatory, obscene, or content a reasonable person would find offensive or abusive
Enforcement
We have zero tolerance for objectionable content and abusive users. Reports submitted through the in-app “Report” feature are reviewed within 24 hours. Offending content is removed, and the accounts responsible are suspended or permanently terminated without a refund. Serious violations are escalated to the appropriate authorities wherever the law requires.
04
Content & ownership
Your content stays yours
You retain ownership of the companions, conversations, and other content you create. By using Nimrix, you grant us a worldwide, non-exclusive, royalty-free license to:
- Host, store, and transmit your content to run the service
- Display your content to you in the app and on the web
- Keep encrypted backups for reliability and disaster recovery
- Use aggregated, de-identified usage signals for internal research
- Apply anti-abuse and safety review when an in-app report is triggered
Our intellectual property
All software, designs, trademarks, models, and infrastructure behind Nimrix remain ours or our licensors'. Your right to use the service is limited, non-transferable, revocable, and granted for personal, non-commercial use unless you have a separate written agreement with us.
05
Subscriptions & billing
Some features require a paid subscription. The following applies to every paid plan:
Renewal
Subscriptions renew automatically at the start of each cycle until you cancel.
Cancellation
Cancel at least 24 hours before renewal to avoid the next charge.
Price changes
We give at least 30 days' notice of any price update by email and in-app.
Refunds
Reviewed case by case for requests made within 7 days of purchase.
Switch or cancel any time under Profile → Plan. After you cancel, access continues until the end of the current billing period.
06
Privacy
How we handle personal data is set out in our
Privacy Policy,
which is incorporated into these terms by reference. In brief, we:
- Collect only what's needed to run and improve the service
- Encrypt data in transit and at rest, with strict access controls
- Give you genuine control — access, export, and deletion are first-class features
- Honor GDPR, CCPA, and equivalent regulations wherever you live
- Never sell personal data, and never train shared models on your conversations without explicit opt-in
07
Changes to the service
Nimrix is under active development. We may update, modify, suspend, or discontinue parts of the service. Expect changes such as:
- Scheduled maintenance windows and infrastructure migrations
- New features, retired features, or reworked flows
- Quotas, rate limits, and capacity caps during peak demand
- Security updates, bug fixes, and performance tuning
- Plan or pricing adjustments, with advance notice
Availability
We aim for continuous availability but can't guarantee uninterrupted service. Network conditions, device compatibility, and third-party outages can all affect access. We don't commit to a contractual SLA for free-tier accounts.
08
Suspension & termination
We may suspend or terminate access to all or part of the service if:
- You materially or repeatedly breach these terms
- You commit fraud or supply false information
- You try to bypass security controls or exploit vulnerabilities
- Your conduct threatens other users or the integrity of the platform
- You fail to pay charges or leave a billing dispute unresolved
- The account stays inactive for more than 12 consecutive months
On termination, your right to use the service ends. We don't refund accounts terminated for cause, and where the law allows we may act without prior notice for serious violations.
09
Disclaimers & liability
Nimrix provides the service on an “as is” and “as available” basis, with all faults. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, and continuous or error-free operation.
Limits on liability
To the extent the law allows, Nimrix is not liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Lost data, lost profits, business interruption, or missed opportunities
- Content generated by AI models or submitted by other users
- Hardware failures, software conflicts, or connectivity issues beyond our control
- Unauthorized account access caused by compromised user credentials
- Third-party services or websites linked from within Nimrix
Our total liability for any claim relating to the service will not exceed the fees you paid Nimrix in the 12 months before the event giving rise to the claim, or USD 100, whichever is greater.
10
Disputes & governing law
We'd rather resolve disputes without escalation. The process, in order:
- Direct conversation — write to us and we'll try to resolve things in good faith
- Mediation — if that doesn't work, we may bring in a neutral mediator
- Binding arbitration — unresolved disputes proceed to arbitration under the applicable rules
- Individual basis only — disputes are brought individually, not as class actions
Governing law
These terms are governed by the laws of the jurisdiction where our principal place of business is located, without regard to conflict-of-law principles. You consent to the exclusive jurisdiction of the courts there for any dispute that can't be arbitrated.
11
Changes to these terms
We may revise these Terms of Use as the product evolves. When a change is material, we'll communicate it through one or more of:
- An email to the address on your account
- An in-app banner the next time you open Nimrix
- A version note on this page, with an updated “Effective” date
Continuing to use Nimrix after a revision takes effect means you accept the revised terms. If you disagree, please stop using the service and close your account before the new terms take effect.
Acknowledgement
By creating an account or otherwise using Nimrix, you confirm that you have read these Terms of Use, that you understand them, and that you agree to be bound by every provision. You also represent that you meet all eligibility requirements and have the legal authority to enter into this agreement.